One Bottleneck.
One Shipped System.
A named operational bottleneck, a scoped build, a shipped automation — fixed price, fixed timeline, documented and owned by you.
Everyone has the same three bottlenecks: intake nobody answers fast enough, handoffs that live in someone's head, and reporting assembled by hand every Friday. Each one is a build, not a hire.
The system
The automation itself — built, tested against edge cases, and deployed to production.
Documentation
Architecture, credentials map, and runbook. You own it; no black boxes.
Instrumentation
Logging and alerts so failures surface to a human before they cost money.
Warranty
30 days of included fixes after ship. It works or we're not done.
Scope
One bottleneck, named and measured. We quote a fixed price against it.
Design
Data flow and failure modes approved before the build starts.
Build
Engineered in a sandbox, tested with real cases, gated before touching live systems.
Ship
Deployed, documented, monitored, and handed over.
One system, fixed scope.
Three linked systems, sequenced.
Maintenance + new builds on retainer.